In this series, I share some experiences so you can avoid mistakes, and get better faster.
The Context
There are a lot of great resources out there for learning UX, UI and Product Design. These case studies are based on my experiences working in various roles in UX. I’ve worked in as a Human Factors specialist, a Senior UX Designer at a studio, and as an in-house Principal Designer. The industries spanned from education to defense, from niche consumer products to medical devices, but it was always for technology. The case studies I share are not typical analysis of design work processes or specific projects, but rather real events that I’ve experienced ‘in the field.’ I hope they can help in your journey.
- Discovery Workshop: Customer Journey Map & Service Blueprint — here I share an on-site customer workshop I put together and conducted.
- Designers Should Empower Product Managers — this discusses the challenges of collaboration between product managers and designers, and how I’ve tried to bring product managers closer to design
- Design right, or smart? — here I discuss dilemmas of professional integrity and upholding processes, vs. the value of providing immediate assistance and delivering a small increment in value
- Design work with Technical Writers — this is about the potential conflicts that can arise when the unique challenges of UX Writing are not appreciated
- Identify UI Cheating in Portfolios & Designs — here I explore some misleading user interface work that we shouldn’t be fooled by
- Communication as a blocker — in this short vignette, I share a case of an design task stuck in pending thanks to poor communication
Stay tuned for more.
